FAQs
How do we get this show on the road?
Getting started is really easy! We offer a full bespoke design service, as well as a large range of existing designs, and the first step is choosing which is best for you.
Hopefully you’ve already browsed through our collection and have an idea of what you’re looking for. If it’s something completely unique, and bespoke is the option for you, please contact us at info@emmydesigns.co.uk with your ideas, inspirations and personal requirements, to get the ball rolling.
If you have seen the perfect design in our in-house collection, you can preview your very own design live on the page before placing an order. If something isn’t quite right, feel free to contact us at info@emmydesigns.co.uk and let us know your requirements, and we can create a personalised design for you.
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Do you have a minimum order quantity?
The majority of our invitation collection items have no minimum purchase quantity. However, some of our designs feature different printing methods so may be subject to an additional charge for orders under 25 prints.
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Can we order more invitations if we run out?
Yes, the majority of our invitation collection items can be ordered in small quantities as required, although there may be an additional charge for any design which uses a different printing method.
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We love an existing design but would like some changes to suit our theme. Is this possible?
No problem! All text, fonts and colours can be changed to suit your requirements. Minor design changes are free of charge, although a small fee may apply for more complex work. Please send us your requests to info@emmydesigns.co.uk and we can go from there.
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We’ve received our digital proof. What do we need to check?
So, we create your digital proofs using the text and information you send to us, so please make sure to check all spellings and grammar of all text, as well as dates and times, addresses and contact numbers, and any other important information. Once you have approved the final digital proof, your design/s go to print, so please make sure you’re happy with everything as we are not responsible for spelling errors or incorrect information.
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We’ve found a design we love the look of. Can we order a sample?
Of course! All samples are non-personalised, although we are happy to print personalised samples for £10. Please get in touch and we can discuss your requirements.
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How long will it take for our order to arrive?
For orders placed using our live preview service, you will receive them within 7 working days.
For orders requiring personalisation by us, you will receive a digital proof within 2 working days. Once you have approved the design, you will receive your order within 7 working days.
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Do you make ‘day stationery’ to match our invitation design?
We certainly do! All designs from the in-house collection have a complete set of matching items for your big day. If you can’t find what you’re looking for, just get in touch at info@emmydesigns.co.uk and we will be happy to help.
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When do we need to order our stationery items?
So, this really depends on your own requirements, but as a rough guide we suggest sending your save the date cards around 12 months in advance, with the invitations being sent out around 3-4 months in advance of your big day. If you’d prefer to skip save the dates and go straight for your invitations, then we advise sending them 6-9 months before your wedding date.
If you are having a destination wedding, or if your wedding date is planned for a traditionally busy date or time, we strongly suggest giving your guests as much notice as possible so they can make any necessary arrangements well in advance.
For your day stationery items, we suggest placing your order no later than 6 weeks before the day you need to receive everything by.
